Who are you and what kind of hardware do you use ? We are your best hosting partner with lightning fast Multiple Dual Pentium 4 servers connected to the Internet through 2 OC3 and 4 redundant DS-3 connections, with great features and low prices. Test our servers and compare ! You can contact us by e-mail : support@computers.ch When do you upgrade your system ? Since there are constant improvements in the hardware industry, we ensure that we upgrade all our systems every 3-4 months, thereby providing you access to the latest machines equipped with fast processors and lots of memory and storage space. Can I use my account for commercial purposes ? Yes. You can use your account for commercial purposes. The World Wide Web has become the most efficient and cost-effective means of making information, products and services available to the users of the Internet community, and we provide our customers the necessary tools to develop a successful Internet business. Do you handle international domain names ? Yes. We are proud to currently house domains for customers in over 120 countries worldwide and can host any valid domain name extension. If you are interested in foreign domain name registrations, we provide you with useful resources to help link you to most registration services around the world. Do you maintain backups of my data ? Yes. We backup your web directory daily on redundant hard drives installed on each of our hosting servers. How can you offer so great prices ? We are working with online customers and don't have to pay high prices for an office. We prefer investing money in high-speed servers and great support. Do you have hot line number ? We are doing support by e-mail only at this time. Support@computers.ch Can I subdivide my space and resell it ? Yes. We allow you to create sub-directories, which you can use to offer friends or clients disk space under your main account, as long as it is within our policy guidelines. You can also request additional FTP Accounts with limited access to a specific directory for a small additional set-up charge. May I access my site with and without the "www" ? Yes, absolutely. This means that your site is really international. Remember that in USA, most people doesn't type the "www". How can I tell how many visits my web site gets ? Included FREE with every account is Wusage 6.0, a very powerful tool for graphically tracking visitors to your site. It provides you statistics on how long visitors were there, what pages they visited and the order in which they were visited. With the advanced logging feature activated it even captures what browser was being used and how the visitors found you, whether through a search engine or a web site link. Are you an international ISP as well ? We are not an Internet Service Provider and prefer to concentrate all our efforts to give our customers the best quality in hosting service. Can I resell your service ? Of course ! And we have really great plans. Contact resell@computers.ch for more information. How long does it take to activate any account ? Not more than 2 hours. What takes time is the domain name to be on our servers. This is done by Internic and takes about 2 days. What programming languages are available? The following full programming languages are available: Perl5 Python TCL Expect C and C++ We also provide the following 3rd party scripting engines: Miva PHP3-4 Do you offer web page design services ? We are working with great partners. For more info, please e-mail us at this address webdesign@computers.ch Can I compile programs written in C and C++ ? Yes, if the account you choose includes Telnet access. The standard gcc compiler is used. Will Server Side Includes (SSI) work on your servers ? Yes. SSI's will parse on any page ending in .sht or .shtml. What if I need more web space ? It will certainly not happen. We give you great amount of space so that you can have more than 70'000 files in your accounts. If it really happens, then we would contact you.   More questions ? Contact support@computers.ch